FAQ's & Policies
Belt sizing
There are 2 measurements for each size of belt we offer. The first measurement is from the buckle side to the middle hole of 5 holes we punch (M1). The second measurement is end to end (M2). The buckle is not included in either measurement.
Small - M1: 77cm/ 30.3 inch M2: 92cm / 36.2inch
Medium - M1: 87cm / 34.3inch M2: 102cm / 40.2inch
Large - M1: 97cm / 38.2 inch M2: 112cm / 44.1inch
X-Large - M1: 107cm / 42.1inch M2: 122cm / 48inch
Custom: We can also cut your belt to a custom size. Just give us the M1 measurement of your current belt (the length from the buckle end to the hole you currently use) and we'll prepare your belt exactly how you want it.
Every belt we sell is custom cut to the size requested by the customer at the time of purchase. Please be sure to measure your current belt to avoid getting an incorrectly sized belt.
*Please note for custom orders the max size we can make is 122cm / 48″ (M1)
** Not all belts are available in max size
Payment
We accept Paypal and Credit Card.
We also accept bank transfers from German customers only.
Shipping
All orders over €25 include free worldwide shipping. Orders under €25 are subject to the following rates: Germany: €5. Rest of world: €8
We ship within 2 business days after receiving orders using Hermes within Germany and Deutsche Post DHL registered mail for all other countries. We will email customers their tracking # once the item has been shipped.
Approximate shipping times:
Germany: 2 business days
Rest of Europe: 5 business days
Outside Europe: 10 business days
If you would like to use another service or purchase insurance please let us know in the order notes.
Refunds and Exchanges
We accept regular returns within 14 days of delivery. Please keep in mind that each belt we sell is cut to the exact size requested at the time of purchase. If returned, we can no longer sell that belt as new even if there is nothing wrong with it. With this in mind, we kindly ask our customers to be sure about sizing and selection of belt before completing their order.
We will accept returns of any faulty items within 14 days from delivery.
All returns will be refunded once the item is received by us in its original condition.
We cannot be responsible for shipping damages or losses if insurance is not purchased.
Return costs are the responsibility of the customer.