POLICIES / FAQs

Welcome

For us it’s really important that all customers are informed about our policies.

We want to invite you to spend a minute reading this page, where we wish you could find all the answers to your questions, if don´t please contact us.

Payment

We accept Paypal which also gives the possibility to pay using credit cards to all the non-registered users.

We also accept bank transfer, but only for german customers.

Prices

All the prices are worldwide shipping included.

Shipping

We will ship within 2 working days using Deutsche Post DHL registered mail which provides a tracking number.
If you want to use another service or purchase insurance please let us know.

 

Refunds and Exchanges

We will accept returns of any faulty items 14 days from delivery.
We will refund the purchase after the item is shipped back in its original condition.
We cannot be responsible for shipping damages or losses if insurance is not purchased.
Return costs are on the buyer.

 

Belt sizing

The listings use drop-down sizing selection.
Other sizes are possible, odd numbered, smaller, or larger are all options, just add a note to your order.
THE BEST WAY TO UNDERSTAND THE SIZE YOU NEED, IS TO MEASURE YOUR OWN BELT’S STRIPE FROM THE BEGINNING (BUCKLE´S SIDE) TO THE HOLE YOU’RE USING.
We use the measurement you give as the center measurement, so there is 3 inches of adjustment in either direction.
If you still have questions don’t hesitate to contact us.